On Collaboration #5: Debbie Forster, Apps for Good
Friday, April 27, 2012 at 11:00AM 
Ahead of our next Group Think event in May (co-produced with the Barbican Centre), on the subject of collaboration, we've been talking to some of our friends, colleagues and clients about how collaboration fits into their lives and work. So we sent out a little questionnaire and, over the next few weeks, we'll be publishing what everyone told us.
Here's number five in the series, Debbie Forster of Apps for Good.
Who are you and what do you do?
I'm Debbie Forster, COO of CDI Europe, and my work focusses on our Apps for Good programme.
Why do you collaborate?
The best kind starts with people or groups that share a core purpose or aim, once that's in place you are better placed overcome the various challenges that collaboration inevitably throws up. I'm from education, and I find that wanting to make a difference for young people is a powerful driver that can create some great opportunities for collaboration. But then you need to build in personal relationships AND a specific project or piece of work or the collaboration quickly becomes just talking shop and people drift away.
Which collaboration tools do you like and why?
I've used some pretty basic/free tools like Google docs, Skype etc, which work fine once the face to face has taken place; without that, the work tends to stay superficial. I think tools which allow voice interaction rather than just sharing of docs/screens, etc is important as effective collaboration needs regular synchronous verbal interaction. You definitely don't need to always be face to face but you need to find ways to genuinely interact and discuss to really make collaboration work.
When does collaboration tend to work best?
When there are very different skills, abilities, background and experience balanced by common aims and goals, complementary styles. And if you can group people who genuinely like and respect each other's styles & goals, great things can happen.
I've also found that it works best when there is the agreed goal and plan but regular discussions to explore other opportunities and needs. The old "there's no such thing as a stupid question" is important in collaboration.
What framework or rules do you need for successful collaboration?
This will vary dramatically from case to case, but for me the crucial thing is to start with real clarity on both sides on what they need to get from it to be a success, any "no go" areas and maximum/minimum levels of commitment that can be expected on both sides. I'm also keen to understand ahead of the game what should happen should problems/disasters arise and a commitment to transparency. Understanding how you'll tackle problems helps avert the risk of them turning into disasters.
When has collaboration gone wrong for you?
I can think of some past disasters when collaboration was set up for its own sake, to "tick a box" and really there wasn't a shared goal... or even a real purpose for it - wasting everyone's time and good will.
Also seen problems where potential problems like conflicts of interest, inherent competition weren't honestly discussed and wrecked plans part way through.
apps,
collaboration,
group think 